Articles
If it is to harden your server and just for security check yes you can. The traffic should not...
Can I upgrade the Kernel?(Default VPS) As some of our Virtual Servers uses a version of Kernel that has been already...
Can I use Bitcoin to pay for my bills?Yes, We are one of the first web hosting companies in South Korea that accepted Bitcoin as a way...
Can I use your server for VPN?If you are using our VPS for VPN please let us know in advance before purchase. Unless a data...
Do you install cpanel for me?If you buy a cpanel license from our company we install it for you. For installation you will...
Do you offer any control panel software such as cPanel, etc?Our VPS comes with no control panel . You can install your own control panel in your VPS. After...
Do you provide a test IP?Depending on 1. the product/ service for example Shared, VPS , VDS or Dedicated Server 2. the...
How do I manage my Server?Through SSH. The default VPS does not have any control panel of any sort.
How long will it take to set up my VPS account?Generally, your VPS hosting account will be provisioned and ready in a few hoursIf your payment...
I can't install Virtualmin WebminWhen installing virtualmin it installs every thing automatically so when ordering for our VPS...
I can't install cpanel!If you ordered a VPS through us and we installed Apache, PHP, Mysql then you need to contact our...
I failed to renew my VPS and it is terminated Can I pay now and recover my Data?If you had a VPS with us, You failed to renew and pay for the service for any reason and now...
I have a different question for you...Our Billing department operates in Korea Office hours only. Please do not hesitate to contact us....
Incoming UDP packets?For security reasons some udp ports might be closed. If you want to make sure please feel free to...
Is it OK if I overuse bandwidth and pay for it?Every plan has it's own bandwidth. You should not overuse your bandwidth. In some servers we...
Is there any blocked port?By default, Our servers are open to most ports necessary for a normal operation.However, Ports...
Reboot requests Upgrade UbuntuIf you have Ubuntu as your OS and you need to upgrade the option is available as service addon .
What support do you provide ? Can you help me with my server configuration?Some of our servers are self managed ( Unmanaged ), some are semi-managed and some are fully...
What about a control panel?Our VPS does not have a control panel. You can install a Free control panels like webmin. If you...
What about compile kernel?If you want to compile kernel please contact us first. You should let us know before you order...
What applications can I run within the virtual server?You can install most Web based applications, software without any modifications. Widely tested...
What is a VPS VDS Ref ID in your company?A VPS, VDS Ref ID is a unique identification our company assigns to your VPS machine. It is...
What is a grace bandwidth?A grace bandwidth is a free additional bandwidth that we allow our customers to use at our...
What kind of support do you provide with unmanaged VPS?Performance issues related to host node, Hardware Problems, Network Problems,Reboots. Please...
What methods do you accept for payment?Please refer to https://www.internetbrothers.co.kr/payment
What name servers can I use for my VPS?You can simply register your own domain as HOST so you will be able to use ns1.yourdomain.com and...
What version of Ubuntu OS ? can I upgrade?When you place an order you can confirm the Ubutnu version. Please note you will not be able to...
Where is your datacenter located?Our VPS data centers are randomly chosen, LG , KT etc... You normally do not have the option to...
Will I have root access to my VPS?Yes you will have full root access to your VPS. If you want us to fully manage your VPS we might...
Will my developer be able to manage my VPS?If by developer you mean a web designer who has just worked on a shared hosting or a fully...
Will you manage my VPS?If our plans says Unmanaged or Self managed for unmanaged Virtual Servers You are responsible for...
rDNSReverse DNS set up is not done by Internet Brothers.We run VIDC through IDCThis is not something...
