If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


Billing , Tax invoice etc


销售部 : Sales related inquiry for all services, Shared, VPS or dedicated server etc


Other inquiries , Services , lost Password , Login issues etc


Registration, Transfer or DNS add/delete/modification

 Shared hosting

Shared hosting technical support only for existing customers

 VPS hosting

Technical support related to VPS only for existing customers

 Dedicated server

Technical support related to dedicated servers only for existing customers

 Reboot Request

🖥Reboot request for all servers

 Critical Business is Down

🔺 Only if your site is down submit ticket here.