I have not received an email with instructions on validating my account

More than likely, your email server ate it. One common reason, especially with hotmail.com and other free email services, is the erroneous tagging of our emails as "spam". This can happen if your spam settings (i.e. with hotmail) are set too restrictive. Check your spam folder in your email client (or in hotmail, et al). Another popular reason for this happening is that you entered the wrong email address, or an invalid email address. Also, check your mail client, and make sure you are sending emails from the correct email address. Sadly, we cannot count how many times people send us an email asking for help on something, only to have our responses bounce back because of an invalid email address. If you ask us for help, and you don't receive a reply within 24 hours or so, then most likely, our responses are bouncing back because you sent mail from an invalid email address.
  • 3 Users Found This Useful
Was this answer helpful?

Related Articles

I have some money in my credit how to pay invoices from it?

Please login to the client area and view your invoice. If you do have credits and you can use it...

Will I be charged automatically next month or next year?

 Depending on the product or services you have purchased from us you might have been...

How to add more than one person for billing and other purposes?

Some companies usually have different staff working in different departments. in our billing...

I might take a long trip can I add funds so that my service is not expired?

  Yes, if you are away for a long time we recommend you do so. go to our billing center...

Do you sign a Confidentiality Agreement?

  Yes we do! Depending on the services we can sign up a DNA with you.